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PRESS RELEASE
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WebForPhone becomes a strategic Partner with Salesforce.com
PHILADELPHIA, Oct. 10/PRNewswire/ -- NetXentry LLC's WebforPhone, the leader in speech recognition for accessing the Internet via any phone, today announces it has become a strategic partner of Salesforce.com, the global leader in on-demand customer relationship management (CRM). WebForPhone provides a new way to access CRM via speech, easily and naturally, at any time and from any place for executives, customers and suppliers. The WebforPhone platform translates between a telephone user’s speech and the Internet, acting as a speech browser for the Internet.
An executive on the move can request by speech to find or update SalesForce.com CRM data ?contacts, events, products, etc. Users can register at www.WebForPhone.com/salesforce, and then dial the WebforPhone automatic operator-like Platform to execute their requirements.
Also, WebForPhone allows for a fully automated contact center by providing self-service by telephone speech to customers and suppliers. Users can perform speech enabled self-service functions on a website. SalesForce.com CRM can now be automatically emulated to provide speech-based phone customer self-service.
About WebForPhone
Founded in 2000 by a group from University of Pennsylvania who recognized the enormous emerging market for innovative telephone speech recognition browsing of the Internet. WebforPhone is a finalist for the Ben Franklin Emerging Business Award for Innovative Service. WebforPhone builds, manages and hosts services, for over 20 large enterprises, mainly in the Healthcare, Retail, Financial, and Insurance industry verticals. Clients benefit by having more satisfied customers, more productive staff, low cost of entry, fast installation and rapid ROI. Please visit www.webforphone.com or call 215-854-0555.
About Salesforce.com
Salesforce.com is the market and technology leader in on-demand customer relationship management (CRM). The company's Salesforce family of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on demand. Appforce, Salesforce.com's on-demand platform, allows customers to customize and integrate the Salesforce family to meet their unique business needs, and build whole new powerful applications quickly and easily. Appforce applications are available via AppExchange, salesforce.com's on-demand application sharing service. Customers can also take advantage of salesforce.com's world-class training, support, consulting and best practices offerings. For more information please visit www.salesforce.com, or call 1-800-NO-SOFTWARE.
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WebForPhone, a service of NetXentry, LLC
2400 Chestnut Street • Philadelphia • PA 19103
(215) 854-0555
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